At Crocus Travel Pvt. Ltd., we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, store, and protect your personal information. Transparency and confidentiality have been our core principles since our establishment.
For the purpose of this policy, “Personal Information” refers to any information that can be used to identify an individual directly or indirectly.
This Privacy Policy applies to all visitors, users, and customers of Crocus Travel Pvt. Ltd. The personal information we may collect includes, but is not limited to, your name, address, email ID, telephone number, payment details (such as credit/debit card information), and any other information voluntarily provided by you.
All website content including images, layout, design elements, text, graphics, logos, icons, brochures, forms, software, and written content are the intellectual property of Crocus Travel Pvt. Ltd. and are protected under applicable copyright laws. Unauthorized use is strictly prohibited.
By booking a tour or service with Crocus Travel Pvt. Ltd., you consent to the use and sharing of your personal information with authorized personnel and service providers as required to deliver the booked services.
As per our booking terms, 20% of the total tour cost is required as an advance payment at the time of confirmation. The remaining balance is payable upon arrival in India, unless otherwise specified.
When you book online, we collect personal information such as your name, email address, phone number, and travel preferences. This information enables us to process your booking efficiently, respond to your queries, and provide the requested services.
Mandatory fields are clearly marked with an asterisk (*). If required information is missing, you will be prompted to complete the necessary fields before submission.
The type of personal information collected depends on the nature of the services you request. Information may be collected through:
Online booking forms
Email communication
Telephone conversations
Direct interactions with our representatives
By providing your personal or sensitive information, you expressly consent to its collection, use, and processing in accordance with this Privacy Policy, as required by applicable laws.
Your personal information is used for the following purposes:
To arrange and manage travel services and related transactions
To communicate booking details, updates, and service-related information
To facilitate participation in loyalty or partner programs, where applicable
To conduct marketing activities and market research (with your consent)
We may share your personal information with:
Government authorities, law enforcement agencies, or immigration and customs authorities as required by law
Our trusted partners, affiliates, and service providers (such as hotels, transport providers, and tour operators) strictly for fulfilling your travel requirements
Such disclosures are made only when necessary and in compliance with applicable data protection laws.
Crocus Travel Pvt. Ltd. takes reasonable and appropriate technical, administrative, and security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
We continuously review and update our security practices to ensure compliance with applicable regulations and evolving technologies.
For details regarding entities that may access your personal information for a specific transaction, you may contact us at info@crocustravel.com
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We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.